Effective Date: January 15, 2020
If you have a financial product or service with us, we will use and share any information that we collect from or about you in accordance with our annual GLBA Privacy Notice distributed via mail, which offers you certain choices with respect to the use and sharing of your personal information.
1. INFORMATION WE COLLECT.
The types of information we may collect includes:
- your name, phone number, and other contact details;
- loan and other account information you provide;
- payment information you provide;
- information you provide for purposes of applying for a job with us; and
- any other information you may provide to us voluntarily through your use of our Services.
2. INFORMATION COLLECTED DIRECTLY FROM YOU.
Vervent collects information that you provide to us directly when you:
- contact us to ask a question or otherwise communicate with us;
- apply for a job at Vervent
- make payments or set-up payments; or
- sign up to receive announcements, newsletters, or other promotional materials.
3. INFORMATION COLLECTED AUTOMATICALLY.
Certain information is collected automatically by means of various software tools. We have a legitimate interest in using such information to assist in systems administration, information security and abuse prevention, to track user trends, and to analyze the effectiveness of our Services.
(a) Log Files.
Log files refers to the information that is automatically sent by your web browser or device (or otherwise automatically collected) each time you view or interact with our Services. The information inside the log files may include IP addresses, type of browser, internet service provider, date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us.
(b) Device and Online Usage.
(c) Location Information.
When you use our Service on your mobile phone or device, we may collect information on your physical location through satellite, cell phone towner, Wi-Fi signal, beacons, Bluetooth, and near field communication protocols. For example, when you opt-in to allowing us to collect this information, it may allow us to recognize the location of your mobile device.
- Remembering your preferences and allowing you to enter your information less frequently;
- Presenting information that’s targeted to your interests, which may include our content presented on another website;
- Measuring the effectiveness of our sites, services, content, and advertising;
The Options/Settings section of most internet browsers will tell you how to manage cookies and other technologies that may be transferred to your device, including how to disable such technologies. You can disable our cookies or all cookies through your browser settings, but please note that disabling cookies may impact some of our Service features and prevent the Service from operating properly.
We may use or engage a third party that uses Local Stored Objects (LSOs), sometimes referred to as “Flash Cookies”, and other technologies to collect and store information about your use of our Service. A flash cookie is a small data file placed on your device using Adobe Flash technology. Flash cookies are different from the cookies described above because cookie management tools provided in your browser will not remove them. To limit the websites that can store information in flash cookies on your device, you must visit the Adobe website: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
(e) Do Not Track Signals.
We do not currently respond or take any action with respect to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of information about an individual consumer’s online activities over time and across third-party websites or online services.
(f) Analytics Services.
(g) Web Beacons and Similar Tracking Technologies.
When you visit our Service, we may collect your IP address for certain purposes such as, for example, to monitor the regions from which you navigate our Service. We may also use web beacons alone or in conjunction with cookies to compile information about your usage of our Service and interaction with emails from us. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular site tied to the web beacon. We may use web beacons to operate and improve our Services.
(h) Information We Collect From Other Sources.
We may collect information about you from other sources, including, but not limited to, information that is publicly available. For example, we may collect information you submit to a blog, chat room, or social network. We may also collect information from other companies, organizations, or third-party partners.
4. HOW WE USE YOUR INFORMATION.
If you submit or we collect information, then such information may be used for:
- Provision and Monitoring of the Services: We may use your information to: (i) provide you with access to our Services; (ii) support our Services and your use of our Services; (iii) monitor your use of the Services; (iv) fulfill any requests you make of us; and (v) enable you to make payments.
- Marketing and Advertising: We may use your information to advertise or market products or services to you.
- Questions and Requests: We will use the information you provide to answer your questions or resolve your problems.
- Research and Data Analysis: In an ongoing effort to better understand and serve the users of the Services, Vervent may conduct research on users’ demographics, interests and behavior based on usage data and other information provided to us. This data may be compiled and analyzed on an aggregate basis, and Vervent may use this aggregated data for its own purposes and share this aggregated data with advertisers, researchers, business partners, publications, and other third parties, who will use the data for their own purposes.
- Services Improvement: We may use your information to help us improve the content and functionality of the Services, to better understand our users, and to improve the Services.
- Fraud Monitoring, Prevention, and Detection: We may use your information as necessary to confirm your identity and to prevent and detect fraud.
- Compliance. We may use your information to protect our rights or our property and to ensure the technical functionality and security of the Services. We may also use your information to comply with applicable law, assist law enforcement, and to respond to regulatory or other legal inquiries.
5. HOW WE SHARE OR DISCLOSE YOUR INFORMATION.
(a) Our Third Party Service Providers.
We transfer information to our third-party service providers to perform tasks on our behalf and to assist us in providing our Services. For example, we may share your information with service providers who assist us in performing core functions (such as hosting, data storage, and security) related to our operation of the Services and/or by making certain interactive tools available to you as a user. We also use third parties for technical and customer support, application development, marketing, analytics, tracking and reporting functions, quality assurance, and other services. In the performance of our Services, we may share information from or about you with these third parties so that we can deliver a quality user experience.
From time-to-time, we engage advertising services to assist us in advertising our brand and Services based upon your interests and in order to display content that is relevant to you. Those services may target advertisements on our website as well as third-party websites based on cookies or other information indicating previous interaction with our Services. These third parties may collect information from your use of our Services over time and that information may be combined with information collected about you across different websites and online services. These third party advertisers may be participants in the Network Advertising Initiative and/or the Digital Advertising Alliance, which allow users to opt-out of ad targeting from participating organizations. To learn more about interest-based advertising, or to opt-out of having your information used by certain third parties for behavioral advertising purposes, go to www.aboutads.info/choices or http://www.networkadvertising.org/choices/. Please note that when you opt-out of receiving interest based advertising, this does not mean you will no longer see advertisements from us.
(c) Aggregated or Deidentified Information.
To better serve our users, business partners, and to improve our Services, we may conduct research on user demographics, interests and behavior or engage in other activities based on identifiable personal information and/or information that we aggregate or de-identify. Aggregated or de-identified information is not considered personal information and does not identify a user personally. We may share this aggregated or de-identified information with our affiliates, agents, business partners, and/or other third parties.
(d) Across our Organization.
We may share your information with our parent company and affiliates.
(e) In the Event of Merger, Sale, or Change of Control.
We may transfer or assign your information in the course of (or in the evaluation of) a merger, acquisition, sale, or other change of control.
At your direction or request, or when you otherwise consent, we may share your information.
(g) Other Disclosures.
We reserve the right to retain any information as long as it is needed to: (i) fulfill the purposes for which we collected the information, and (ii) comply with applicable law.
7. DATA SECURITY.
We take the protection of your information seriously and use physical, administrative, and technical measures that are designed to protect the information collected through the Services. However, please keep in mind that the Internet is not a 100% secure medium for communication. We also cannot guarantee that the information collected about you will always remain private when using our Services. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
8. CHILDREN’S PRIVACY.
Our Services are not intended for or directed to individuals under 13 years of age, and we do not knowingly collect any personal information from children under the age of 13. When a user discloses personal information on our Services, the user is representing to us that he or she is at least eighteen (18) years of age.
9. LINKS TO OTHER SITES AND SERVICES.
10. LOCATION-BASED SERVICES.
12. CONTACTING US
13. ADDITIONAL RIGHTS FOR CALIFORNIA CONSUMERS
CALIFORNIA CONSUMER PRIVACY ACT OF 2018 (CCPA).
This section sets forth our privacy practices as required by the CCPA. This section applies only to: (i) individuals who apply for jobs with us through the Sites who also reside in the State of California; and (ii) and individuals who based on the nature of their relationship with us are afforded rights under CCPA (“California Consumers”).
In the past 12 months, we have collected the following categories of personal information enumerated in the CCPA:
- Identifiers, which may include name, alias, postal address, unique identifier, IP address, email address, phone number, account number, and other similar identifiers.
- Commercial information.
Information relating to internet activity or other electronic network activity, which may include cookies, browser type, device information, clickstream data, and choice of settings such as Wi-Fi and Bluetooth settings.
- Geolocation data, which may include Global Positioning System (“GPS”) data, locational information based upon your IP address, cell network data, and similar location data.
- Audio, electronic, or visual information, which may include audio recordings and similar information.
- Professional or employment related information.
- Inferences, such as predispositions, behavior, preferences, and characteristics.
- Information not listed above, but related to characteristics protected under California or federal law.
For more information on the personal information we collect, including the sources we receive personal information from, review the “Information We Collect” section above. We collect and use personal information for the business purposes described in the ” How We Use Your Information” section above. We share or disclose personal information as set forth in the “How We Share or Disclosure of Your Information” section above.
Your Privacy Rights:
If you are a California Consumer, you have the right to know certain information about our data practices in the preceding 12 months. Subject to certain exceptions in the CCPA, you have the right to request the following from us:
- The categories of personal information we have collected about you;
- The categories of sources from which the personal information was collected;
- The categories of personal information about you we disclosed for a business purpose;
- The categories of third parties to whom the personal information was disclosed for a business purpose;
- The business or commercial purpose for collecting the personal information; and
- The specific pieces of personal information we have collected about you.
In addition, subject to certain exceptions in the CCPA, you have the right to request deletion of the personal information we have collected from you.
To exercise any of these rights, please contact us via email at: [email protected] In the request, please specify which right you are seeking to exercise and the scope of the request. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your requests to know or delete.