Compliance & Certifications

From compliance to technology to due diligence, we create the standard for navigating highly regulated industries. Using industry-leading technology, we safeguard every interaction – from interface to backend – with a protocol that’s innovation-forward and hedged against risk.

Comprehensive Compliance Program

There are significant challenges with complex, highly regulated service industries, so we work tirelessly to ensure that all staff, documentation, and procedures meet the highest standards and audit requirements while effectively managing risk.
Compliance training for all employees to promote understanding of our internal standards, procedures and requirements
Due diligence and oversight of third-party relationships
Monitoring and auditing of program effectiveness
Data privacy and data security standards
Meet all CFPB, TCPA, HIPPA, HITECH, EU, GDPR and FDCPA regulations

Comprehensive Compliance Program

There are significant challenges with complex, highly regulated service industries, so we work tirelessly to ensure that all staff, documentation, and procedures meet the highest standards and audit requirements while effectively managing risk.
Compliance training for all employees to promote understanding of our internal standards, procedures and requirements
Due diligence and oversight of third-party relationships
Monitoring and auditing of program effectiveness
Data privacy and data security standards
Meet all CFPB, TCPA, HIPPA, HITECH, EU, GDPR and FDCPA regulations

Future-Built Technology

Technology is – and always will be – a cornerstone of our business. We constantly forge ahead with new, innovative ways to outperform and outpace the competition when it comes to mitigating risk. Whether we are optimizing workflow management, increasing satisfaction or more effectively staffing your account, our commitment to technology ensures your business exceeds compliance standards every step of the way. Vervent’s wide range of secure, cloud-based solutions include:
State-of-the-art communication platforms
Artificial Intelligence that records, monitors and analyzes every single customer interaction
Progressive omnichannel solutions engage customers via the technology they prefer
PCI (Payment Card Industry) Data Security Standard 3.2 SAQ D compliance certification
Process automation that accelerates growth and operational efficiency
Cloud-based, geo-redundant secure platforms keep your data safe