Having the right partner for capital market services can make or break any business. That’s why we rely on more than 30 years of experience in the business, bulletproof relationships with the industry’s key players, and a penchant for rapid service to meet all your backup servicing needs. With a history of expertly navigating trigger events, on average we onboard clients within 30-60 days. 

A Reliable Partner Backing You Up

SOC 1, 2, and 3 certified, we focus on operational excellence that mitigates risk while maintaining close relationships with rating agencies, money center banks, investment banks, and trustees to keep your business moving forward.

We also lead the industry in compliance protocols, protecting your reputation and minimizing risk. We achieve this through company-wide training efforts, advanced data security and certifications, including but not limited to FDCPA, UDAAP, PCI, FACTA, FCRA, and HIPAA

How Does Backup Servicing Work?

Backup servicing provides insurance and security on your portfolio to ensure your investment remains stable in the event your primary servicer fails.

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Hot Backup

With Hot Backup Vervent is essentially servicing the portfolio behind the scenes so that they can take over as the successor at any time.

  • Runs parallel with the primary servicer
  • Duplicates primary servicer’s processes, to be able to duplicate results should the need arise

  • Includes nightly payment files & payment posting in our test environment

  • Offers daily validation & reconciliation to ensure Vervent data is an EXACT match to primary servicer

  • We do everything except contact the borrower

Need backup support? We can help.

Contact us today at [email protected]

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Learn the six key qualities to look for when choosing a backup servicer.

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