Credit Card Servicing

With decades of deep servicing experience, the Vervent team has the knowledge and organizational systems to grow your revolving credit portfolio.

Our comprehensive hands-on approach includes back-office administration and customer-facing support for the entire card lifecycle from account onboarding to close outs, and everything
in between.

Effective customer correspondence is essential to maintaining and growing your business. Our highly trained agents serve as an extension of your brand to connect with your customers through our omni-channel solutions. Continued brand and compliance trainings ensure that operational standards and accuracy are upheld, and potential risk is minimized.

The Support You Need
  • Application Processing

  • Payment & Delinquency Management

  • Bankruptcy, SCRA and Deceased Processing

  • Letter and Debt Management Processing

  • Fraud Detection Monitoring
    and Investigations

  • Lost or Stolen Card Replacement

  • Dispute or Chargeback Processing

  • Exception Chargeback Processing

  • Pre-Arbitration and Arbitration

  • Pre-Compliance and Compliance

  • Rewards Program Management (if applicable)

We’re ready to help

Get In Touch With Us
Get In Touch With Us

Headquarters: 10182 Telesis Court, Suite 300, San Diego, CA 92121

© 2024 Vervent. All Rights Reserved.

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