Credit Card Servicing

With decades of deep servicing experience, the Vervent team has the knowledge and organizational systems to grow your revolving credit portfolio.

Our comprehensive hands-on approach includes back-office administration and customer-facing support for the entire card lifecycle from account onboarding to close outs, and everything
in between.

Effective customer correspondence is essential to maintaining and growing your business. Our highly trained agents serve as an extension of your brand to connect with your customers through our omni-channel solutions. Continued brand and compliance trainings ensure that operational standards and accuracy are upheld, and potential risk is minimized.

The Support You Need

Application Processing
Payment & Delinquency Management
Bankruptcy, SCRA and Deceased Processing
Letter and Debt Management Processing
Fraud Detection Monitoring
and Investigations
Lost or Stolen Card Replacement
Dispute or Chargeback Processing
Exception Chargeback Processing
Pre-Arbitration and Arbitration
Pre-Compliance and Compliance
Rewards Program Management (if applicable)

We’re ready to help

Get In Touch With Us

Headquarters: 10182 Telesis Court, Suite 300, San Diego, CA 92121