Asset Classes

At Vervent, we leverage deep servicing expertise, unmatched focus, and commitment to service to manage a multitude of portfolios and services across many asset classes. With experienced agents and five geo-diverse Contact Centers, our highly trained team delivers exceptional service solutions designed to meet your unique business needs. Our Goal: To provide custom support that drives your business forward, faster.

Asset Classes

AUTOMOTIVE

Vervent has decades of experience in Loan, Lease, and Capital Markets Services. Our unparalleled commitment to top-flight customer service and full collateral and title management helps you maximize returns for your auto portfolio.

Vervent’s comprehensive lifecycle coverage extends from origination to repossession, and we offer a range of tailored solutions for end-to-end support, including robust compliance monitoring. Whether you’re looking to optimize your conversions, streamline servicing operations, or improve collections, our specialists are skilled at helping meet your objectives.

  • Title & Fleet Management
  • Robust Compliance Risk Mitigation
  • Powerful Real-Time Online Reporting
  • Establishing Processing and Support Parameters

  • Recovery, Repossession & Remarketing
Learn More About Auto Servicing
Meet_TJ

MEET TOMMY JOE VALENZUELA

With years of experience in the Automotive/Powersport loan and lease servicing industry, TommyJoe, better known as TJ, possesses the skills and expertise necessary to help you work with our team to maximize the value and returns of portfolios. With a history of success and a comprehensive understanding of the industry, TJ consistently delivers exceptional results.

Contact TJ
meet juliellen deluca

MEET JULIELLEN DELUCA

Julie’s extensive knowledge, industry connections, and proven track record of delivering rapid service success make her skilled in maximizing portfolio returns. As an authority in highly regulated, complex industries, Julie has specialized expertise across Capital Markets Services as well as in diverse asset classes, including Student Loans, Structured Settlements, and Premium Finance.

Contact Julie

STUDENT LOANS

Vervent expertly manages your student loan portfolio with progressive call technology, platform-wide artificial intelligence, and unparalleled commitment to speed, scalability, and service. Our team is skilled in managing all your servicing needs across this highly regulated asset class for private student loan programs working with profit and not-for-profit schools.

Our skill, expertise, and precision make us your ideal partner for optimizing your student loan portfolio and driving business growth.

We offer:

  • Robust servicing infrastructure to maximize returns on your portfolio
  • Powerful voice and nonvoice omnichannel communication strategies
  • Versatile, custom reporting tools & business intelligence support

STRUCTURED SETTLEMENTS

Vervent’s expertise in this niche industry makes us well-equipped to handle the nuances of structured settlement servicing. Our team is skilled in navigating complex and highly regulated industries and capable of meeting your unique needs.

In industries with high levels of regulation and fraud risk, specialized support is critical. Our strict compliance protocols and adherence to industry regulations help to safeguard your business.

CREDIT CARD SERVICING

With a focus on innovation and precision, we utilize progressive technology, versatile servicing platforms, and extensive industry experience to deliver unmatched credit card program builds and servicing solutions. Our customizable products are designed to provide comprehensive servicing and management across the entire credit lifecycle.

Full Turnkey Card Servicing Solutions:

  • IVR Management
  • Live Agents
  • Disputes and Charge Back Management
  • Fraud Monitoring and Investigative Support
  • Collections Expertise
  • Full Back Office & Contact Center Solutions
Asset Classes
meet paul

MEET PAUL SIMON

Paul’s 30+ years of expertise in the highly regulated credit card industry enables him to help create custom card program or card support that is right for your business. Whether accelerating your portfolio growth through our suite of solutions covering servicing, marketing, customer acquisition, application processing, or helping create a full card program build, Paul has the knowledge and connections to help deliver a win.

Contact Paul
Asset Classes Asset Classes Asset Classes

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Asset Classes

Headquarters: 10182 Telesis Court, Suite 300, San Diego, CA 92121

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