Get Up To Speed Fast With:
- Bilingual and Bicultural Live-Agents
- Vervent Operated Nearshore and Offshore Contact Centers
- Omnichannel Communication
- Experienced Support Across Any Industry
- Monthly Reporting
- Top-notch service metrics that outpace the competition
COMPANY HEADQUARTERS
OPERATIONS CENTER
10182 Telesis Court, Suite 300
San Diego, CA 92121
GLOBAL OPERATIONS CENTER
TRAINING HUB
Av. De los Insurgentes 1200, Lago Sur
Baja California, Mexico
NON VOICE OPERATIONS
IT COMMAND
7303 SE Lake Road
Portland, OR 97267
Vervent Card Operations
CARD PROGRAM Management
2700 S. Lorraine Place
Sioux Falls, SD 57106
VOICE OPERATIONS
SERVICING CALL CENTER
2920 Tuttle Boulevard
Longview, TX 75605
VOICE OPERATIONS CENTER
6201 Negros Oriental
Sibulan, Philippines
Understanding Generational Communication Differences
The generation a customer belongs to significantly impacts their decision-making processes and communication preferences. As customer service insiders, we know that customers do not hesitate to pick up the phone and call when they have a question, problem or concern – but what are the most effective ways for businesses to communicate when they want to share information?


