MANAGED
SERVICES

Managed Servicing brings you best-in-class contact center services without the cost or commitment of full servicing. Customer Service is essential to your business, and our Managed Servicing perfectly complements your existing operations with innovative contact technology to help drive your business forward.

Get Up To Speed Fast With:

  • Bilingual and Bicultural Live-Agents
  • Vervent Operated Nearshore and Offshore Contact Centers
  • Omnichannel Communication
  • Experienced Support Across Any Industry
  • Monthly Reporting
  • Top-notch service metrics that outpace the competition

COMPANY HEADQUARTERS
OPERATIONS CENTER

10182 Telesis Court, Suite 300
San Diego, CA 92121

Take Video Tour

GLOBAL OPERATIONS CENTER
TRAINING HUB

Av. De los Insurgentes 1200, Lago Sur
Baja California, Mexico

Take Video Tour

NON VOICE OPERATIONS
IT COMMAND

7303 SE Lake Road
Portland, OR 97267

Take Video Tour

Vervent Card Operations
CARD PROGRAM Management

2700 S. Lorraine Place
Sioux Falls, SD 57106

Take Video Tour

VOICE OPERATIONS
SERVICING CALL CENTER

2920 Tuttle Boulevard
Longview, TX 75605

Take Video Tour

VOICE OPERATIONS CENTER

6201 Negros Oriental
Sibulan, Philippines

Visit Smiles on Demand

Top-Level Service For
Highly Regulated Industries

Our industry-leading Managed Services drive customer service in highly regulated, complex industries so you can outperform the competition.

Understanding Generational Communication Differences

The generation a customer belongs to significantly impacts their decision-making processes and communication preferences. As customer service insiders, we know that customers do not hesitate to pick up the phone and call when they have a question, problem or concern – but what are the most effective ways for businesses to communicate when they want to share information?

Read Article

We’re ready to help

Get In Touch With Us
Get In Touch With Us