Loan Servicing

Our cutting-edge primary loan servicing is designed to drive your business forward, faster. We help you maximize returns on consumer and commercial portfolios with our unwavering commitment to speed, precision, and service, combined with progressive technology and platform-wide artificial intelligence. As your behind-the-scenes partner, we expertly manage your service needs, freeing you to focus on your business’ core competencies.

Maximize Your Portfolio

Customizable loan servicing strategies to mitigate risk and increase dollars collected
Superior investor, credit bureau and regulatory reporting and compliance protocol
Secure fund flow and control & turnkey services to maximize dollars collected
Valuable insights from innovative call technology and
artificial intelligence
Effective ACH recruiting that leads to fewer delinquencies
and defaults

Elevate Customer Experience

Efficient one-call resolution with solution-oriented dialogue
Experienced, bi-lingual and bi-cultural agents
Proven non-voice servicing to support documentation and service execution
Private label servicing curated to strengthen meaningful connections as a seamless and positive extension of
your brand
Omnichannel communications to reach your customer with a variety of communication channels to maximize returns

Proven eVault Solution for Loan Management

Industry standards enforce rigorous compliance requirements to create, store and modify legally enforceable original authoritative loan documents. Vervent’s eVault solution securely safeguards, maintains, and audits assets and documents with the power of progressive cloud-based technology.

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