When Tricolor Holdings filed for Chapter 7 bankruptcy in September 2025 amid allegations of fraud, Vervent was the contractually designated backup servicer on the majority of the portfolio. The transition unfolded on a compressed timeline and under court supervision, spanning approximately 100,000 subprime auto loan borrowers, sealed facilities, unpaid vendors, and a predominantly Spanish-speaking borrower base, with no servicer in place and no transition period.
The Tricolor transition tested all three at once. Backup readiness starts with disciplined primary servicing.