Loan Servicing

Our cutting-edge primary loan servicing is designed to drive your business forward, faster. We help you maximize returns on consumer and commercial portfolios with our unwavering commitment to speed, precision, and service, combined with progressive technology and platform-wide artificial intelligence. As your behind-the-scenes partner, we expertly manage your service needs, freeing you to focus on your business’ core competencies.

Maximize Your Portfolio

Customizable loan servicing strategies to mitigate risk and increase dollars collected.
Superior investor, credit bureau and regulatory reporting and compliance protocol.
Secure fund flow and control & turnkey services to maximize dollars collected.
Valuable insights from innovative call technology and artificial intelligence.
Effective ACH recruiting that leads to fewer delinquencies and defaults.

Elevate Customer Experience

Efficient one-call resolution with solution-oriented dialogue.
Experienced, bi-lingual and bi-cultural agents.
Proven non-voice servicing to support documentation and service execution.
Private label servicing curated to strengthen meaningful connections as a seamless and positive extension of your brand.
Omnichannel communications to reach your customer with a variety of communication channels to maximize returns.

Proven eVault Solution for Loan Management

Industry standards enforce rigorous compliance requirements to create, store and modify legally enforceable original authoritative loan documents. Vervent’s eVault solution securely safeguards, maintains, and audits assets and documents with the power of progressive cloud-based technology.

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The Benefits of Best-In-Class Loan Servicing

Driving results starts with communication, progressive technology, and
platform-wide Artificial Intelligence.

When To Outsource
Loan Servicing

Your portfolio cannot go without servicing while you work to build the necessary infrastructure.

So, you have to ask yourself:
Do you have the resources to successfully balance both?

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Across All Asset Classes

automotive/powersports

We specialize in high-velocity servicing solutions and offer ancillary support for verification calls, collateral, document custodianship, and remarketing.

solar/home improvement

We deliver rapid solutions to help solar and home improvement lenders and lessors establish a competitive advantage and achieve higher returns.

small business

We're the best in the business at providing the fast and focused servicing support that growing our business need to spur sales and create happier customers.

commercial equipment

We bring superior insights and extensive capabilities for servicing commercial equipment finance contracts, including leases, loans, and EFAs.

Marketplace lending

We're the leading third-party marketplace lending service provider, offering better service that leads to better portfolio performance

fintech

We use industry-leading technology and AI platforms to maximize service and performance on Fintech portfolios.

Credit card

We leverage progressive technology, a versatile servicing platform, and superior compliance controls to deliver seamless credit card servicing under the Vervent Card brand.

student loans

We're top of the class when it comes to servicing private student loan programs at both for-profit and not-for-profit schools.

Structured settlements & lottery

We provide unparalleled support for structured settlement (guaranteed and contingent), annuity, lottery, and royalty portfolios across the U.S. and Canada.

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