Get Up To Speed Fast With:
- Confident live-agent customer communication
- Omnichannel communications to reach customers on their preferred channels
- Valuable business insights that fuel lead generation
- Experienced, proactive support across any industry
- Bi-lingual and bi-cultural agents
- Top-notch service metrics that outpace the competition
- Global solutions from Vervent–operated US and nearshore call centers
COMPANY HEADQUARTERS
OPERATIONS CENTER
10182 Telesis Court, Suite 300
San Diego, CA 92121
GLOBAL OPERATIONS CENTER
TRAINING HUB
Av. De los Insurgentes 1200, Lago Sur
Baja California, Mexico
NON VOICE OPERATIONS
IT COMMAND
7303 SE Lake Road
Portland, OR 97267
Vervent Card Operations
CARD PROGRAM Management
2700 S. Lorraine Place
Sioux Falls, SD 57106
VOICE OPERATIONS
SERVICING CALL CENTER
2920 Tuttle Boulevard
Longview, TX 75605
Top-Level Service For Highly Regulated Industries
Our industry-leading Call Center Services drive customer service in highly regulated, complex industries so you can outperform the competition.
Understanding Generational Communication Differences
The generation a customer belongs to significantly impacts their decision-making processes and communication preferences. As customer service insiders, we know that customers do not hesitate to pick up the phone and call when they have a question, problem or concern – but what are the most effective ways for businesses to communicate when they want to share information?
