Managed Servicing

Managed Servicing brings you best-in-class contact center services without the cost or commitment of full servicing. Customer Service is essential to your business, and our Managed Servicing perfectly complements your existing operations with innovative contact technology to help drive your business forward.

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Bilingual & Bicultural Live-Agents
Vervent Operated Nearshore and Offshore Contact Centers
Omnichannel Communications
Experienced, proactive support across any industry
Monthly Reporting
Top-notch service metrics that outpace the competition

Vervent custom builds and operates all of our Operations Centers around the globe to ensure maximum service, security and efficiency along with a positive, productive work environment for our team.

San Diego, CA

Baja California, MX

Portland, OR

Sioux Falls, SD

Longview, TX

Philippines

Top-Level Service For Highly
Regulated Industries

Our industry-leading Managed Services drive customer service in highly regulated, complex industries so you can outperform the competition.

Understanding Generational
Communication Differences

The generation a customer belongs to significantly impacts their decision-making processes and communication preferences. As customer service insiders, we know that customers do not hesitate to pick up the phone and call when they have a question, problem or concern – but what are the most effective ways for businesses to communicate when they want to share information?

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